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SME Support Options..
Ad-hoc Support
Remote Support - NOW
Preventative Maintenance
Pre-Paid Support Blocks
Service Level Agreements
We specialise in
delivering to your business the continuity of knowing that our company will be
there every week, every month and over the course of the years to oversee your
IT needs.
Special Offer
ITS4BIZ will provide a one hour free consultation to
discuss the benefits of our SME services for your organisation and
then prepare a tailored proposal to meet your business
needs. CALL US on
1300 881 873
to arrange an appointment.
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Pre-Paid Support (PPSA)...
At ITS4BIZ we
offer our customers the flexibility of selecting the best support agreement to
suit there needs. We also realise that some customer like to purchase pre-paid
support blocks to call upon at times of need.
Our PPSA are
tailored to the customers requirements and are backed by an ITS4BIZ Service
Level agreement.
We supply our
customers with a quarterly breakdown of utilised and remaining support time and
an up-to-date job log reporting every support issue raised and resolved during
the period.
Phone and Remote
Desktop Support is recorded in 15 minute intervals, while onsite support it
tracked per half hour.
Talk to us about a
PPSA for your business today.
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