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SME Support Options..
Ad-hoc Support
Remote Support - NOW
Preventative Maintenance
Pre-Paid Support Blocks
Service Level Agreements
We specialise in
delivering to your business the continuity of knowing that our company will be
there every week, every month and over the course of the years to oversee your
IT needs.
Special Offer
ITS4BIZ will provide a one hour free consultation to
discuss the benefits of our SME services for your organisation and
then prepare a tailored proposal to meet your business
needs. CALL US on
1300 881 873
to arrange an appointment.
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Preventative Maintenance Contracts (PMC)...
At
ITS4BIZ we strongly believe in PREVENTIVE
maintenance opposed to REACTIVE
maintenance. The goal of Preventive Maintenance is to ensure
that your staff has continuous access to all appropriate
computing technology during normal working hours and those
servers and services that provide this technology are
available 24 hours per day seven days a week. Preventive
maintenance ensures that a server operates for longer time
periods. Preventive maintenance can also be thought of as
proactive maintenance, because it involves preventing problems
before they occur.
The
core network
components that ITS4BIZ covers under our preventive
maintenance (template) contracts generally include Servers,
Switches/Hubs, Routers (Wireless / ADSL / ISDN) and Firewall (Hardware/Software) products.
As each site
configuration is unique we strongly believe in working with
the customer to develop the best Preventive Maintenance
solution for you business, using our baseline Preventive
Maintenance template as a starting point for our discussions.
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